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Frequently Asked Questions
- 01
We work with brands from all over Spain and even from other countries. We receive products via courier and carry out productions in our studio in Madrid. We also travel when the project requires it.
- 02
To prepare an accurate quote, it is helpful to know the product type, the number of SKUs, the estimated number of photos per SKU (including angles and detail shots), whether model usage or retouching services are needed, and any visual examples or references you can provide.
- 03
Yes, our studio is located in Coslada (Madrid). We work by appointment to dedicate personalized time to each project. Please contact us beforehand to schedule a visit.
- 04
It depends on the volume and type of project, but we typically deliver within 24 hours to 7 business days. For more complex campaigns or high-volume projects, we establish a phased schedule.
- 05
Yes, depending on availability, we can offer express productions. Please contact us to confirm if we can accommodate it in our schedule and whether there are any additional costs.
- 06
You may send your products to the studio via courier. Once the work is completed, we will notify you so that you can coordinate the shipment directly with your chosen transportation agency.
- 07
Of course. We can schedule a video call or phone call to address any questions, share references, and ensure that your needs align with what we offer.
- 08
We recommend contacting us at least one week in advance. Although we try to be flexible, our schedule tends to fill up quickly during campaign periods and seasonal launches.
- 09
References or visual examples can be submitted through the contact form, emailed directly, or sent via WeTransfer for larger file volumes. Providing detailed information enables us to better tailor our services to your needs.
- 10
Yes, we collaborate with marketing agencies, designers, and photographers who need to strengthen their visual production or delegate part of the process. Feel free to reach out—no strings attached.